Terms of Service
Last updated: 7 August 2026
1. Agreement
These terms govern your use of divineleads.guru and any services you engage Divine Leads to provide. Where we sign a separate proposal or service agreement with you, that document takes precedence on anything it addresses specifically.
2. What we provide
Divine Leads is a marketing services provider. Engagements typically include campaign management, enquiry response and follow-up automation, qualification flows, booking and reminder systems, content production and attribution reporting. We are not a medical provider and nothing we supply is medical advice.
3. Fees and ad spend
- Setup and installation: ₹40,000 – ₹75,000 one-time, scaled by branch count.
- Monthly retainer: ₹1,00,000.
- Ad spend is billed to you directly by the ad platforms. It is never part of our fee, never absorbed by us and never marked up.
Setup fees are payable before installation begins. Retainers are billed monthly in advance. Applicable Indian taxes are added to invoices. Invoices are due within seven days; we may pause work on overdue accounts.
4. Your responsibilities
- Provide timely access to ad accounts, CRM, messaging tools and calendars.
- Give feedback and approvals within a reasonable time.
- Ensure claims about your services, credentials and pricing are accurate and compliant with applicable advertising and healthcare rules.
- Staff your side of the process so booked consultations are honoured.
5. What we guarantee — and what we do not
We commit to response time, follow-up persistence and a working booking flow. We do not guarantee a number of patients, a revenue figure, a cost per booking or any specific business outcome, and we make no income claims. Figures shown by the on-site calculator are illustrative estimates derived from your own inputs.
6. Term and termination
Engagements run month to month after installation, with a minimum initial commitment as set out in your proposal. Either party may end the engagement with thirty days’ written notice. Fees for work performed and the notice period remain payable. On termination we hand over the assets built inside accounts you own.
7. Intellectual property and confidentiality
You own your brand assets and the campaign assets produced for you. We retain ownership of our underlying frameworks, templates and tooling. Both parties keep the other’s non-public information confidential.
8. Liability
To the extent permitted by law, our total liability arising from an engagement is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential losses, including lost profits or platform account actions outside our control.
9. Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute.